Oferta de trabajo

Última actualización: 30 de octubre de 2018

Favor de enviar tu CV a: kristinekay.roble@stefanini.com
Address: 5th Floor, Imet BPO Twr 1, Metropolitan Park, Macapagal Boulevard cor. EDSA Extension, Pasay City 1300

Multilingual Helpdesk Technician (Spanish) - Stefanini Philippines Inc.

Offer: 60K-80K Spanish 1st Level Technical Support
Job Responsibilities:
  • Provide professional end-user support via telephone, email, or web
  • Provide restorative or maintenance actions to resolve end-user problems
  • Able to resolve account specific technical, customer, end-user issues
  • Responds to end-user problems based on standard procedures
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately
Job Requirements:
  • Bachelor’s degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Excellent in oral and written English and Spanish communication
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take several calls a day when necessary.
  • Familiarity and good working knowledge of PC hardware and software troubleshooting.
  • Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
  • Prior BPO experience in Technical Support is a plus.
  • Familiarity with the ticketing system, a strong advantage.
  • Must be willing to work in different shifts.

Última actualización: 8 de noviembre de 2018

Si está interesado en las ofertas de trabajo, comuníquese con J-K Network Services directamente aquí https://jkmanpower.jp-network-e.com o dejarnos un mensaje en el chat widget a abajo.
Email: jkrecruit@jp-network-e.com
Mobile: 0936-973-4185/ 09426682269
Landline: (02) 932-0963
Skype: jkrecruit
WhatsApp/Viber: 0936-973-4185



We hope all is well!

We currently have an urgent opening for Spanish Speaker!

Please see details below for your reference:


Company Profile: One of the leading provider of IT, Customer Support and E-commerce. This Company is in their 40 years of service Nationwide. They are supporting over 2,500 clients in 15 countries.


Position: Spanish Customer Care Associate

Industry: BPO

Salary: P58,000

Location: McKinley Hill, Taguig City

Schedule: Night shift/ Shifting

Account: Mobile Application



  • Responsible in providing quality of customer service
  • Handle day to day calls and emails
  • Support customers with product issued via call, email and chat
  • Maintain good relationship with all the customers
  • Identifies the problem and issues



  • Proficient in both Spanish and English
  • Preferably Non- Native Spanish Speakers
  • Customer Service background for at least 2 years is a plus
  • Background in BPO Industry is an advantage
  • Willing to work in Nightshift or shifting schedule



  • HMO w/ 1 dependent
  • Night Differential (20%)
  • Hazard Pay (100/shift)


Recruitment Process:

  • Initial Interview
  • English Test
  • Onsite Spanish Language Assessment
  • Final Interview
  • Job Offer



Kindly send your updated resume and we will prioritize your application.

We look forward to your response. Thank you so much and have a good day!


We give FREE Bilingual Hoodie for every successful hires!

Kindly refer your Friends and get a referral bonus!

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